Why Choose BARC
Quality workmanship & customer service matter most
We love cars, but more than that, we love dealing with our customers. We understand that when you need to have your precious car repaired, it can be an emotional and inconvenient time, as well as an extremely confusing time.
That’s why we set out to make the process as easy for you as possible. We offer expert advice, friendly, courteous service and can guide through your repair process with the least amount of fuss.
You don’t have to take our word for it though, why not check out what some of our customers have to say?
over 40 replacement vehicles
Keeping you on the road Whether
Whether it’s the family car or the business workhorse, we know that you rely on your vehicle to keep you moving. That’s why, while we work on bringing your vehicle back to its former glory, we can offer you a replacement from over 40 replacement vehicles, from the family hatch to Utes and Vans.
Compact / Small Vehicles
SUVs
People movers
UTEs
VANS
customer reviews
Looking after you and your vehicle
Much has changed over the years, but while we’ve kept up with technology we’re most proud to have retained the traditional values that have made us so popular with our customers. A testament to this is our average 4.9 Star Google rating.
05:22 06 Jul 20
Alex was great person to deal with. The whole process was very smooth. when done Alex organised my car to drop off at my work. excellent customer service. They turned my car as brand new car just out from show room.I would highly recommend BCRC...22:50 16 Jun 20
Alex was excellent to deal with. The whole process was quick and easy and my car looks great. Thank you so much!08:59 12 Jun 20
Alex and his team seriously pull off some amazing work at BARC. Highly recommend their services to anyone in need!08:21 28 May 20
Very professional and excellent work done on my vehicle. Couldn't be more happier, would highly recommend BARC. Jamie helped me through the process and he was excellent to deal with. Thank you BARC for an outstanding job.06:02 21 Apr 20
Thank you Alex and the team for safety towing my vehicle and partner off the freeway after the accident. Showing care and helping me sort everything out to get me back on the road. Forever grateful.15:16 07 Apr 20
Alex and his team seriously pull off some amazing work at BARC. Highly recommend their services to anyone in need!01:14 20 Mar 20
Alex & his team were amazing to deal with! Going above and beyond with their service! Super reliable and trustworthy with someone like me who has never had to go through a situation like this. A bonus was a free replacement car while mine was being repaired really put my mind at ease and abled me to continue life normally. My car looks brand new and I feel so thankful and happy I chose Brooklyn Accident Repair Centre, I highly recommend EVERYONE to go there.04:57 05 Mar 20
BARC Alex towed my car through my insurance and even though he had no benefit or gain from my car as my repairers are already determined through my insurer, he was second to none in terms of everything. He assessed my car willingly to make sure the right outcome was decided and wrote me a report just in case I was forced to go with the insurances decision; I would have professional proof available. He guided me through every process around insurance and rights/law in favour of me. He even ensured I was given the right guide around car value to prevent underpayment of vehicle value. Thorough, honest and reliable. I have now found a repairer I would trust.10:11 19 Feb 20
Thanks Alex for the excellent service and attention to detail in fixing first one car, then due to a string of bad luck, our second car as well! Both came back tip top shape. Alex went to great lengths to help throughout the process. Always had a loan car for me to keep me on the road while the repairs were underway, and kept me updated throughout. Top notch paintwork, no bubbles or tints, unlike my previous insurer’s repair network repairers.Have recommended friends who have also been very happy with the service and repairs.Highly recommended!19:57 17 Feb 20
My vehicle was damaged due to a hailstorm. Alex took care of it from the moment I dropped in & I was given a loan car. He professionally dealt with insurers & repairers. The vehicle was fixed within 2 weeks. Outstanding job, the car was returned in brand new condition. Fantastic performance.05:08 05 Dec 19
Alex quoted my bumper replacement for a very good price. The turnaround was efficient and professional job was done. For no extra cost I was able to use one of their complimentary hire cars whilst my car was getting repaired. Highly recommend the team at Brooklyn accident repair centre!22:18 21 Nov 19
Courteous service with integrity. Alex gave me great options in an effort to meet my limited budget. I wouldn't hesitate to recommend the team at BARC to friends and family.10:36 14 Nov 19
Such a positive experience! Alex was attentive and professional, gave me a very reasonable quote by email (on a Sunday) and honoured the quote once the work was complete. I was provided with a well maintained courtesy car, and my own car was returned to me in a near new condition. The bumper had been replaced and painted, and the car had also been thoroughly cleaned both inside and out. I'm really happy with my experience and wouldn't hesitate to recommend Alex and his team to others.08:24 04 Nov 19
We couldn’t recommend Alex and the team more highly. Apart from our severely damaged car being returned looking and driving as good as new, Alex was extremely helpful in keeping us up to date on what was happening and provided great advice in dealing with our insurer. He is also committed to installing the right parts for your car. This was our first time using his company but we’d happily recommend him!21:50 01 Nov 19
I had my front bumper repaired and painted again. The work was seamless. Incredible attention to finer details. My car was returned washed and the interior had been detailed. Would highly recommend! Very efficient and high quality work10:05 16 Oct 19
Alex made the whole process so easy. Dropped off the car, and we were given a loan car which was really easy. When we picked up the car we were very happy, it looked brand new and they even cleaned the whole car.05:17 26 Sep 19
The level of professionalism that Brooklyn accident repair centre exudes is incredible! They were able to fix my car and had me back on the road in no time at all! The business is clean, friendly and reliable! 100% recommend10:06 16 Sep 19
Couldn’t thank Alex and his team enough for the work done on my car. I would highly recommend. Alex kept me updated throughout the whole process and my car looks perfect. Very happy.03:29 30 Jul 19
I was involved in a car crash two days before going overseas, Alex took care of my car like it was his own, helped all the way through, the communication was flawless and extremely quick. I’m so glad I found Alex and this place, when I got my car back, it was like nothing had happened
Frequently asked questions
Below are a few questions that we get asked on a regular basis, but if you have another one, please do not hesitate to send us an enquiry or give us a call.
Does everyone get a replacement car at Brooklyn Accident Repair Centre?Yes. At Brooklyn Accident Repair Centre we understand everyone that has a car accident and requires panel beating (their fault or not) should be entitled to a Replacement Cars.
Can you deal with my insurance company directly?Yes. With over 40 years in the automotive and panel repairs industry, we are well versed at dealing with insurance companies on your behalf. Make sure you call us before you call your insurer, as you may be entitled to more than you think.
Do you guarantee your repair work?Yes. All Brooklyn Accident Repair Centre work is backed by our Golden Lifetime Guarantee. You will be taken care of long after your visit with us.
Can I leave a review about my experience?Yes. You can leave a review on WOMO or GOOGLE. Whilst you are there feel free to read over our recent 5 star reviews, we think you will be pretty happy with our panel beating service.
Can I call you anytime?Yes. We have a 24-hour hotline to call on 03 9315 3398. Even if you have a car accident at 2 am Brooklyn Accident Repair Centre will look after you. From towing service, to dealing with your insurance company to carrying out body repairs.
Is Alex actually a superhero?Unfortunately, no. Well, not officially. He has been known to serve and protect his customers and ensure they receive the greatest of service during their time with Brooklyn Accident Repair Centre. Next time you have an accident give Alex a call on 03 9315 3398 and experience the ‘superhero’ treatment for yourself.